Your needs come first
We do our best always to be there for you. Whether you have questions regarding operation, functionality, advice or inspiration, you can get in touch with us for help along the way. Together, we will make sure that your e-commerce works to the very best of its potential.
FOR URGENT ISSUES
As a Jetshop Commerce customer you can reach us, for urgent operational or business critical issues outside office hours, by email at firstname.lastname@example.org. We will get back to you as soon as possible.
HELP WITH REMOTE CONNECTIONS
Sometimes we need to go online to solve particular issues and we use a service called Teamviewer. If you don’t already have this program installed, you can download it here. Once you’ve downloaded it, simply install it on your computer and the person you’re talking to will guide you through the rest.download